Privacy Policy & GDPR Compliance Statement
1. Introduction
This Privacy Policy explains how Crypto Indicator Pro ("we," "us," "our," operating at cryptoindicatorpro.com) collects, uses, discloses, and safeguards information when you visit our website, use our free Pine Script tools, join our Discord community, or contact our support desk.
We are committed to processing personal data lawfully, fairly, and transparently, in accordance with the General Data Protection Regulation (GDPR) for visitors in the European Economic Area (EEA) and United Kingdom, and applicable data protection laws in other jurisdictions where our visitors are located.
Data Controller: Noah William, operating as Crypto Indicator Pro
Contact for Privacy Matters: privacy@cryptoindicatorpro.com
Jurisdiction of Operation: USA
2. What Data We Collect
We collect the minimum data necessary to operate the site and respond to your inquiries.
Information you provide directly:
- Name and email address, if submitted through our Contact & Support Hub (Technical Support, Business & Partnerships, or Feedback channels)
- Any content included in the body of a message you send us
- Your Discord username, if you join our community server
Information collected automatically:
- IP address, browser type, device type, and general geographic location (country/region level)
- Pages visited, time spent on page, referring URL, and click events, via analytics cookies
- Cookie identifiers used for site functionality, analytics, and advertising
We do not collect:
- Payment card details, bank account numbers, or wallet private keys — we do not process payments or handle funds on this site
- Government-issued ID numbers or other sensitive identity documents
3. Cookies & Tracking Technologies
We use cookies and similar technologies for the following categories. [Confirm which of these actually apply once your analytics and ad network setup is finalized, and remove any that don't.]
| Category | Purpose | Example |
|---|---|---|
| Essential | Required for basic site function (navigation, security) | Session cookies |
| Analytics | Understand traffic and usage patterns | [Insert analytics provider, e.g., Google Analytics] |
| Advertising | Serve and measure ads from our ad network partners | [Insert ad network(s), e.g., your Tier 2 network provider] |
| Affiliate Tracking | Attribute referrals when you click an exchange link (Binance, Bybit, OKX, Bitget) | Affiliate/referral cookies set by the exchange partner, not by us directly |
Visitors in the EEA/UK are presented with a cookie consent mechanism on first visit, allowing acceptance or rejection of non-essential cookie categories before they are set. [Confirm your actual consent banner tool/plugin here — this is a legal requirement under GDPR/ePrivacy, not optional.]
You can also control or delete cookies through your browser settings at any time.
4. How We Use Your Data
We use collected data to:
- Respond to support, partnership, and feedback inquiries submitted through the Contact & Support Hub
- Operate, maintain, and improve the website and our free Pine Script tools
- Understand aggregate traffic patterns and usage to guide the Quant Suite's development roadmap
- Attribute affiliate referrals when you choose to use an exchange link we provide
- Comply with legal obligations where applicable
We do not sell personal data to third parties.
5. Legal Basis for Processing (GDPR)
For visitors in the EEA/UK, we rely on the following legal bases:
- Consent — for non-essential cookies (analytics, advertising), collected via our cookie consent mechanism
- Legitimate interest — for essential site operation, security, and responding to inquiries you initiate
- Contractual necessity — where processing is required to respond to a request you've made (e.g., a support ticket)
You may withdraw consent for non-essential cookies at any time via your cookie preferences or browser settings.
6. Third-Party Sharing
We share limited data with the following categories of third parties:
- Analytics providers — to measure site traffic and usage [Insert specific provider name(s)]
- Advertising networks — to serve and measure display advertising [Insert specific network name(s)]
- Cryptocurrency exchange affiliate partners — Binance, Bybit, OKX, and Bitget receive referral attribution data when you click an affiliate link on our site and interact with their platform. Once you leave our site via an affiliate link, that exchange's own privacy policy governs any data you provide to them.
- Email/support infrastructure providers — to receive and manage inbound support and partnership inquiries [Insert your email hosting provider, if relevant]
- Discord — if you join our community server, your interactions there are governed by Discord's own privacy policy and terms of service, not this one.
We require that any third party we share data with processes it in a manner consistent with GDPR standards where applicable.
7. International Data Transfers
Because our visitors are located worldwide and our infrastructure/service providers may be located outside the EEA/UK, personal data may be transferred internationally. Where this occurs for EEA/UK visitors, we rely on appropriate safeguards such as Standard Contractual Clauses (SCCs) or equivalent mechanisms offered by our service providers. [Confirm this against your actual hosting/analytics/email provider's specific data transfer mechanisms.]
8. Data Retention
- Support/contact inquiries: retained for [Insert period, e.g., 24 months] to maintain a record of prior communication, then deleted or anonymized
- Analytics data: retained per our analytics provider's default retention settings [Insert period]
- Cookies: retained per the expiration set by each individual cookie (session-based or up to [Insert period])
9. Your Rights Under GDPR
If you are located in the EEA or UK, you have the right to:
- Access — request a copy of the personal data we hold about you
- Rectification — request correction of inaccurate or incomplete data
- Erasure — request deletion of your personal data ("right to be forgotten")
- Restriction — request that we limit how we process your data
- Data portability — request your data in a structured, machine-readable format
- Object — object to processing based on legitimate interest, including for direct marketing
- Withdraw consent — withdraw previously given consent at any time, without affecting the lawfulness of prior processing
To exercise any of these rights, contact us at privacy@cryptoindicatorpro.com. We will respond within the timeframe required by applicable law (generally one month under GDPR). You also have the right to lodge a complaint with your local data protection supervisory authority.
10. Children's Privacy
Crypto Indicator Pro is not directed at, and is not intended for use by, individuals under the age of 18. Given the financial and cryptocurrency trading subject matter of this site, we do not knowingly collect personal data from minors. If you believe a minor has provided us with personal data, contact us at privacy@cryptoindicatorpro.com and we will take steps to delete it.
11. Data Security
We apply reasonable technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction, including [Insert your actual measures — e.g., HTTPS/SSL encryption, restricted admin access, hosting provider security standards]. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
12. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Material changes will be reflected by an updated "Last Updated" date at the top of this page. Continued use of the site after changes take effect constitutes acceptance of the revised policy.
13. Contact Us
For any questions about this Privacy Policy or our data practices, reach out via our Contact & Support Hub, or directly at privacy@cryptoindicatorpro.com.