Institutional Support & Infrastructure
Crypto Indicator Pro is maintained with the same precision we build into our algorithms. Every inquiry is routed to the correct desk and handled on a fixed response standard — not filed into a generic ticket queue you disappear into.
Support Pillars
Bugs & Script Issues
For bug reports, script execution errors, or compatibility issues on TradingView. Include the script name, your chart timeframe, and a screenshot where possible — it cuts diagnosis time significantly.
Institutional Inquiries
For institutional inquiries, affiliate or collaboration proposals, and media requests — exchange partnerships, content collaborations, or bulk/enterprise use cases.
Feature Requests
For indicator suggestions, roadmap input, and feature requests. The Quant Suite's direction is shaped directly by what serious traders tell us is missing — this channel is read, not archived.
Our Commitment
We respond within 24–48 hours on business days, across every channel above. Inquiries are triaged by desk on arrival so technical issues, business inquiries, and feedback never compete with each other in the same queue. If a technical issue requires deeper investigation, you'll get an acknowledgment within that window even if the full resolution takes longer — you won't be left checking whether your message went through.
Community
For faster, real-time discussion — script questions, community setups, and direct access to updates as they ship — our primary channel will be Discord.
Email remains the channel of record for business, partnership, and formal support inquiries.
Here for something more general? The Quant Suite has six free, fully documented tools ready to deploy — Automated Institutional Order Blocks, Fair Value Gaps (FVG), the Liquidity Grab Engine, Session Volume Profile, Multi-Timeframe Trend, and the High-Frequency Scalper.